Privacy Policy

The Short Version

JMLOGMARKET LLC ("we," "us") collects the information you give us (email, phone, listings, payment info) to run the marketplace. We don't sell your data. We use industry-standard services (AWS, Stripe) to store it securely. You can delete your account anytime.

1. Information We Collect

Information You Provide

Information Collected Automatically

2. How We Use Your Information

We use your information to:

• Operate the marketplace - Display your listings, enable account login, process your requests
• Communicate with you - Send account-related emails, respond to your questions
• Improve the platform - Understand how the site is used, fix bugs, add features
• Prevent abuse - Detect spam, fraud, and violations of our terms
• Comply with law - Respond to legal requests when required

We do not sell your personal information. We don't share it with third parties for their marketing purposes.

3. Information Sharing

We share your information only in these circumstances:

• Public listings: When you post a listing, the information in that listing (including your name, phone, photos, and location) is visible to anyone who visits the site. This is the point of the marketplace.
• Service providers: We use third-party services to operate the platform (see Section 4). These providers only access your data to perform services for us.
• Legal requirements: We may disclose information if required by law, court order, or to protect our rights or safety.
• Payment processing: When you subscribe to a paid plan, your payment information is sent directly to Stripe. We store only your Stripe customer ID and subscription status — never your card number.
• Business transfer: If JMLOGMARKET LLC is sold or merged, your information may be transferred to the new owner.

4. Third-Party Services

We use the following third-party services:

• Amazon Web Services (AWS): Hosts our website, database, and file storage. AWS Privacy Policy
• AWS Cognito: Handles user authentication (login/signup). Your password is stored securely by Cognito, not by us directly.
• Amazon S3: Stores photos you upload to listings.
• Stripe: Processes subscription payments. Your payment card details are handled entirely by Stripe — we never see or store your full card number. Stripe Privacy Policy

These services have their own privacy policies. We've chosen reputable providers with strong security practices.

5. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication: To keep you logged in
• Preferences: To remember your settings
• Analytics: To understand how the site is used (we may use services like Google Analytics)

Most browsers let you control cookies through settings. Disabling cookies may affect site functionality, particularly login.

6. Data Retention

• Account data: Kept as long as your account is active
• Listings: Kept until you delete them or we remove them
• Server logs: Typically deleted after 90 days

When you delete your account, we remove your personal information from our active systems. Some data may persist in backups for a limited time.

7. Your Rights

You have the right to:

• Access your data: Contact us to request a copy of your information
• Correct your data: Update your account information or listings anytime
• Delete your data: Delete your account and listings through the site, or contact us for help
• Opt out of emails: Unsubscribe from marketing emails (you'll still receive essential account emails)

To exercise these rights, contact us using the information below.

8. Data Security

We take reasonable measures to protect your information:

• HTTPS encryption for all data in transit
• Passwords are hashed, not stored in plain text
• Access to production systems is restricted
• We use reputable, security-focused hosting providers

However, no system is 100% secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

JMLogMarket is not intended for users under 18 years old. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

10. California Residents

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt out of sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising your rights

Contact us to exercise these rights.

11. GDPR Compliance (EEA, UK, and Switzerland)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and related laws provide you with additional rights regarding your personal data.

Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Consent - Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to email alerts)
• Contractual necessity - Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing marketplace services)
• Legitimate interests - Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests (e.g., fraud prevention, improving our services)

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access - You may request a copy of the personal data we hold about you
• Right to rectification - You may request that we correct inaccurate or incomplete personal data
• Right to erasure ("right to be forgotten") - You may request that we delete your personal data, subject to certain legal exceptions
• Right to restrict processing - You may request that we limit how we use your personal data
• Right to data portability - You may request a copy of your data in a structured, commonly used, machine-readable format
• Right to object - You may object to our processing of your personal data for direct marketing or where we rely on legitimate interests
• Right to withdraw consent - Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

International Data Transfers

Your personal data is stored on servers located in the United States. If you are located in the EEA, UK, or Switzerland, your data is transferred to the United States under standard contractual clauses approved by the European Commission to ensure an adequate level of data protection.

Data Protection Officer

For GDPR-related inquiries or to exercise any of your rights, you may contact our Data Protection Officer at Jett@jmlogmarket.io.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last Updated" date at the top of this page.

Continued use of the platform after changes take effect constitutes acceptance of the updated policy.